Support

Send an email to bcherkasky@boyertownasd.org.

Please copy the question block below into your email so we can further assist you as quickly as possible.

Please provide a summary of your issue:
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Are you using a Laptop or PC?
(Note: Videos must be downloaded to a Windows or Mac computer, then transferred to an iPad or iPhone. Please let us know if your download is locked due to too many download attempts.)
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If using a laptop, is it plugged in?
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Please describe your operating system? (iOS, Android, Windows 8, MacOS 10.13)
Note: We do not support computers older than windows 7.
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What web browser are you using? (Chrome, Edge, Internet Explorer, Safari, Firefox)
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Who is your internet provider? (Comcast, Verizon, Service Electric)
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Please provide the speed reported by speedtest.net:
(Note: You will need at minimum a DSL modem with a 1000 Kbps or 1 Mbps download connection.)
Reported Upload:
Reported Download:

Please describe your experience:
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Please add any errors by copy and paste or attach any screenshots.
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